Privacy policy

Effective Date: 5/21/2025

Visual River LLC ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.visualriver.com] (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

A. Information You Provide to Us:

  • Name, email address, phone number, company name, and other contact information submitted via contact forms.

  • Any other information you choose to provide, such as project inquiries or feedback.

B. Information Collected Automatically:

  • IP address, browser type, operating system, device type.

  • Browsing actions and usage patterns through cookies and similar technologies (e.g., page visits, duration, referral links).

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and communicate with you.

  • Provide services or information you request.

  • Improve our website and user experience.

  • Send occasional marketing or promotional communications (with the option to unsubscribe).

  • Comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers or vendors who help us operate our business (e.g., CRM systems, email services).

  • Legal or regulatory authorities when required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to:

  • Analyze site traffic and usage.

  • Enhance your browsing experience.

  • Understand user preferences and behavior.

You can control or delete cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

7. Your Rights & Choices

You may:

  • Request access to the personal information we hold about you.

  • Ask us to correct, update, or delete your information.

  • Opt out of marketing communications at any time.

To make a request, contact us at: hello@visualrivermedia.com

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Visual River LLC
Email: hello@visualrivermedia.com
Website: https://www.visualrivermedia.com